Digital Accessibility Business Analyst

Description:

Date Posted: 07/08/2025

Hiring Organization: Rose International

Position Number: 485181

Industry: Government

Job Title: Digital Accessibility Business Analyst

Job Location: Quincy, MA, USA, 02171

Work Model: Hybrid

Work Model Details: 1 to 2 days per week onsite

Shift: Monday through Friday, 9AM to 5PM EST

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 12

Min Hourly Rate ($): 55.00

Max Hourly Rate ($): 60.00

Must Have Skills/Attributes: ADA, Business Analysis, Web Content Manager/Editor

Experience Desired: Experience with Section 508 standards and accessibility policies (3 yrs); Web Content Accessibility Guidelines and the ADA (3 yrs); Experience in business analysis, project management, IT Management (3+ yrs)

Required Minimum Education: Bachelor's Degree

Job Description

Only qualified Digital Accessibility Business Analyst candidates located near Quincy, MA will be considered, as the position requires onsite presence

Required Knowledge, Skills & Abilities:

• Knowledge of assistive technologies including screen readers, speech-to-text- software, magnification tools and keyboard and mouse emulator products

• Experience with Section 508 standards and accessibility policies and regulations including the Web Content Accessibility Guidelines and the Americans with Disabilities Act (ADA)

• 2-3 years of experience in business analysis, project management, IT Management, or other related experience

• 2-3 years of experience and hands-on knowledge with application development, requirement gathering, test case development, and creating workflows

• Proficiency in Microsoft Office Suite, particularly Excel (for data analysis) and Visio (for process modeling)

• Experience gathering requirements from stakeholders (e.g., interviews, surveys, workshops)

• Ability to create clear and concise documentation of business requirements, use cases, and process flows

• Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders

• Demonstrated ability to work independently, as well as within project teams, providing relevant system analysis services

• Highly analytical, with the ability to independently analyze, document findings and recommend solutions

Preferred Knowledge, Skills & Abilities:

• 1-3 years of digital accessibility development and testing experience involving automated and manual tools and assistive technologies

• Experience and working knowledge of content management systems (Drupal) and reporting tools (Editoria11y and SiteImprove) for analysis

Client is seeking a highly collaborative and effective Digital Accessibility Business Analyst to provide business analysis and support for Client's digital accessibility projects and services. This position will work closely with the Client's Secretariat IT Accessibility Officer to identify issues and process improvements related to accessibility compliance and policy. This role will focus on assisting as we identify and track accessibility deliverables and engagements with partners across Client. The ideal candidate will have proven success in documenting and supporting change in a technology environment. This role will actively document and help re-engineer business processes focused on accessibility and digital assets, in alignment with the enterprise strategic plan. The candidate will interact with business representatives across Client and act as a liaison between constituent services and technical solutions/support groups to identify business process and program requirements and research, recommend, and align solutions for business problems as they're identified.

Job Duties and Responsibilities:

• Evaluate conformance with Web Content Accessibility Guidelines (WCAG) and usability standards aligned with enterprise accessibility guidelines

• Produce work products, as appropriate, including business requirements documentation, workflows, business rules, process flows/models using Visio, and training materials/job aids for accessibility

• Provide recommendations to refine business processes related to accessibility and associated

• Provide Tier II level support for tracking accessibility defects and issues.

• Assist content managers with review of agency collections and content for accessibility needs.

• Develop readiness assessments and associated reporting and metrics.

• Build subject matter and mission expertise in each agency business model and productive relationships with customers.

• Document business requirements for accessibility, providing guidance to refine processes to conform with compliance standards

• Review system changes requests to ensure completeness with respect to accessibility compliance

• Collaborate with development, design, content and other teams throughout the software development lifecycle to ensure that accessibility requirements are incorporated into processes and procedures

• Collaborate with the Secretariat IT Accessibility Officer to work on additional projects as assigned

Only those lawfully authorized to work in the designated country associated with the position will be considered.

Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.