Business Systems Support Analyst

Description:

Business Systems Support Analyst
Location: Austin, TX
Working Model: On-site
Compensation: $70,000-$90,000 (depending on experience)

Our client, a fast-growing company in the energy infrastructure space, is seeking an Business Systems Support Analyst to support and manage a variety of business-critical software systems. This role sits within the accounting team and requires a detail-oriented, tech-savvy professional who can handle user support, system configuration, and data integrity tasks across multiple enterprise applications.

Key Responsibilities for the Business Systems Support Analyst

• Manage user accounts, permissions, and access across business applications
• Perform basic configuration updates (fields, settings, data mappings)
• Troubleshoot application issues and escalate complex problems when needed
• Monitor system integrations and resolve common errors
• Support data imports/exports and perform validation checks
• Assist with reporting on application usage and performance metrics
• Document system changes and create user training materials
• Provide onboarding support and app training to new users
• Collaborate cross-functionally with internal teams to improve system use

Preferred Skills & Qualifications for the Business Systems Support Analyst

• 2-5 years of experience in an application support or administrative role
• Experience with ERP or business systems like NetSuite, Enverus, Concur, Adaptive, or Gatekeeper
• Proficiency in Microsoft Office Suite; strong Excel skills a plus
• Understanding of IT fundamentals, including network basics and data security
• Excellent attention to detail, time management, and communication skills
• Ability to work independently and manage multiple priorities in a fast-paced environment

Education and Experience Preferred for the Business Systems Support Analyst

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Experience supporting systems in finance, accounting, or business operations preferred
• Exposure to integration monitoring and system documentation best practices
  
  

Timing is everything. Whether you are actively searching for a new position or passively exploring opportunities, we welcome the chance to discuss this role with you. Our expertise lies in placing IT professionals in rewarding positions. Please reach out for more information about this opportunity and other potential roles.