Salesforce Marketing Cloud (SFMC) Digital Business Analyst

Description:

Date Posted: 07/07/2025

Hiring Organization: Rose International

Position Number: 485089

Industry: Utility

Job Title: Salesforce Marketing Cloud (SFMC) Digital Business Analyst

Job Location: Houston, TX, USA, 77002

Work Model: Onsite

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 7

Min Hourly Rate ($): 58.00

Max Hourly Rate ($): 65.00

Must Have Skills/Attributes: Confluence, CSS, HTML, JavaScript, JIRA, LucidChart, SalesForce

Experience Desired: Salesforce Marketing Cloud Expertise (4+ yrs); Business Analysis & Requirements Gathering (4+ yrs)

Required Minimum Education: High School Diploma or equivalent

Required Certifications/Licenses: Salesforce Marketing Cloud: Email Specialist

Preferred Certifications/Licenses: SFMC: Marketing Cloud Intelligence

Job Description

Only qualified Salesforce Marketing Cloud Digital Business Analyst located near the Houston, TX area to be considered due to the position requiring an onsite presence

Required Skills:

• Around 4+ years' experience working on Salesforce Marketing Cloud as a Consultant or BA

• Salesforce Marketing Cloud Expertise - 4+ years of experience with SFMC, including knowledge of its suite and integrations with Salesforce Core Clouds.

• Business Analysis & Requirements Gathering - Strong ability to work with multiple stakeholders, document user requirements, process flows, and functional specifications. Experience working in Agile methodologies - JIRA, Confluence, Release model, Change Management, etc.

• Technical Documentation & Testing Coordination - Experience in documenting technical specifications, designing solutions, and collaborating with QA for test plans and user acceptance testing.

• Communication & Stakeholder Management - Proven ability to act as a liaison between business and technical teams, ensuring alignment on project goals.

• Technical Knowledge - Basic coding skills in AMP script, HTML, CSS, and JavaScript.

• Knowledge of the overall SFMC suite and able to guide customers to the right solution

• Understanding of Salesforce Core Clouds and how they can be integrated with SFMC

• Worked closely with stakeholders & decision makers to gather requirements and work with end users

• Able to document technical specifications and design technical solutions from requirements

• Knowledge of AMPscript, HTML, CSS & JavaScript

• Salesforce Marketing Cloud Certificates: Email Specialist; Marketing Cloud Intelligence (Optional)

Preferred Certification: Salesforce Marketing Cloud Certificates: Email Specialist; Marketing Cloud Intelligence (Optional)

Nice to Have Skill (Top 3 super plus!):

• Experience with Multi-Channel Marketing Automation

• Data Analysis & Reporting

• Certifications

Position Summary:

• Acts as a liaison between technical staff and business owners.

• Contributes advanced knowledge in formulating systems scope and objectives relative to the organization's business plan and user requirements, process flow definitions and functional specifications.

• Documents requirements and formulates test plans with QA and other partner groups prior to requesting business user testing.

• Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications.

• Responsible for document repositories, maintenance and updates of project documentation library.

• Leads project team with gaining business user acceptance.

• Reviews progress and evaluates results for accuracy and efficiency.

• Around 4+ years' experience working on Salesforce Marketing Cloud as a Consultant or BA

• Knowledge of the overall SFMC suite and able to guide customers to the right solution

• Understanding of Salesforce Core Clouds and how they can be integrated with SFMC

• Worked closely with stakeholders & decision makers to gather requirements and work with end users

• Able to document technical specifications and design technical solutions from requirements

• Knowledge of AMP script, HTML, CSS & JavaScript

Only those lawfully authorized to work in the designated country associated with the position will be considered.

Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.